Terms of service

Terms and Conditions – UNTRAILD.COM


Overview

Welcome to Untraild.com! By using our online store, you agree to these terms and conditions and our privacy policy. These terms and conditions have been drafted in accordance with European legislation.

Article 1 – Access and Account

You must be 18 years of age or older, or have permission from a parent or guardian. You are responsible for the accuracy of your information and for keeping your login credentials secure.

Article 2 – Products and Availability

Product descriptions are provided as accurately as possible. Colors and dimensions may vary. All offers are non-binding.

Article 3 – Orders and Right of Withdrawal

You will receive a confirmation via email. Within the EU, you have the right to withdraw from your order within 14 days of receipt. See our return policy for details.

Article 4 – Prices and Payment

All prices are in euros and include VAT. Shipping costs are listed separately. You must provide accurate payment information.

Article 5 – Shipping and Delivery

Delivery times are approximate. Once the item has been handed over to the carrier, the risk lies with you, unless you have chosen a shipping option we offer.

Article 6 – Intellectual Property

All content is the property of UNTRAILD or its licensors. Nothing may be copied or reused without permission.

Article 7 – External Tools and Services

Any third-party tools are provided “as is,” without warranty. Use is at your own risk.

Article 8 – Links to External Websites

We are not responsible for third-party websites to which we link. Use is at your own risk.

Article 9 – Relationship with Shopify

Our online store runs on the Shopify platform. However, UNTRAILD. is fully responsible for all sales and customer relations.

Article 10 – Privacy and Data Protection

Your data is processed in accordance with the GDPR. See our privacy policy. Shopify processes some data outside the EU with appropriate safeguards.

Article 11 – Feedback and Submissions

By submitting feedback or content, you grant us permission to use it. You may not infringe upon the rights of third parties.

Article 12 – Errors and Inaccuracies

We reserve the right to correct errors in prices or descriptions and to cancel orders.

Article 13 – Prohibited Use

Use for illegal purposes is prohibited. Misuse of the online store, spamming, or disrupting its operation is also not permitted.

Article 14 – Termination

We may terminate your access to our online store in the event of a violation of these terms. Provisions that remain valid shall continue to apply.

Article 15 – Disclaimer of Warranties

Our online store is provided “as is.” We make no warranties regarding availability or error-free operation.

Article 16 – Limitation of Liability

We are not liable for indirect damages, unless required by law. Our liability is limited to the value of your purchase.

Article 17 – Indemnification

You indemnify us against claims by third parties resulting from your breach of these terms and conditions or the rights of third parties.

Article 18 – Severability

If any provision is invalid, the remaining provisions remain in full force and effect.

Article 19 – No Waiver

If we do not exercise a right, this does not mean that we waive that right.

Article 20 – Entire Agreement

These terms and conditions constitute the entire agreement between you and UNTRAILD and supersede any prior agreements.

Article 21 – Assignment

You may not assign your rights without permission. We may do so, for example, in the event of a business sale.

Article 22 – Governing Law and Disputes

These terms and conditions are governed by Belgian law. In the event of a dispute, you may also contact the European ODR platform: https://ec.europa.eu/consumers/odr

Article 23 – Changes

We may amend these terms and conditions. In the event of significant changes, we will notify you via email or on the website.

Article 24 – Contact

UNTRAILD.COM

📧support@untraild.com
📄 Company number / VAT number: BE0787.376.714